ÁFRICA

BENIN
 
Association for the Protection of the Consumer and the Environment in Benin
BP 8015,
Cotonou, 
Benin.
Tel: +229 322 899 +229 323 010
Fax: +229 315 950
apceb@avu.org

BOTSWANA

Departement of Commerce and Consumer Affairs (DCCA)
Postal address:
Private Bag 00252
Botswana
Tel:+267311233 / 375219
Fax:+267 375239
Email:
omonagen@gov.bw 

BURKINA FASO

Association des Consommateurs du Burkina (ACB)
BP 1367, Ouagadougou, Burkina Faso.
Tel :+226 306 224 +226 311 301
Fax: +226 311 469

Ligue des Consommateurs du Burkina Faso (LCB)
Immeuble Bella face au Cine Burkina
1er etage
01 PB 6936
Ougadougou 01
Burkina Faso
Tel: +226 31 55 70
Fax: +226 32 41 5
lcb.ben@fasonet.bf

BURUNDI

Burundian Association for Consumers
BP 6492, 
Bujumbura,
Burundi.
Tel: +257 222 1577
Fax: +257 221 815 
abuco@cbinf.com
CAMERÚN
 
12 Millions de Consommateurs
BP 126, 
Douala, 
Camerún.
Tel: +237 421 698
Fax: +237 421 698

Mouvement national des consommateurs (MNC)
Postal address:
BP 4074 Yaounde
Cameroon
Tel:+237 223002 / 234566 /966547 /766817
Fax:+237 226262
Email:
issi1943@yahoo.fr 

Union des consommateurs du Cameroun (UCOCAM)
Postal address:
BP 2832, Yaounde
Cameroon
Tel:+237 230923
Fax:+237 236060
Email:
bebethom@hotmail.com  

CHAD
 
Association pour la Defense des Droits des Consommateurs de Tchad (ADC)
DP 1385, N’ Djamena, Chad.
Tel.
+235 52 10 27/ 519162/519552/519326
Fax: +235 519 450
nyambaye.imf@intnet.td
CONGO
 
Association Congolaise pour la defense des Droits du Consommateurs (ADDC)
39 Rue Mvouti, Duenzi, Brazzaville, Congo.
Tel: +242 837 266
Fax: +86 010 6834 4241
 
COSTA DE MARFIL
Fédération Nationale des Associations de Consommateurs (FAC-CI)
s/c Maître N'Goran N'Da
Immeuble CCIA - 10è Etage - Porte 05
01 BP 7704 Abidjan 01
République de Cote D Ivorie
Tel: (225)20 214107
Fax: (225)20 224577

cia@africaonline.co.ci

Qualité Plus
Postal address:
06 BP 749, Abidjan 06
Côte d'Ivoire
Tel:+225 424614
Fax:+225 227350 / 221918
Email:
dignite@aviso.ci 

EGIPTO

Consumer Protection Union
194 Port Said Street, 
Alsaida Zenaib, 
El Cairo, 
Egipto.
 
National Legal Association for Consumer Protection (NLACP)
Postal address:
34 Baligat Ali St/
14 Nagui Farid St Zamalek, /Cairo
Egypt
Tel:+20-2 3601558
Fax:+20-2 3601558
Email:
hgemei@hotmail.com 
ETIOPIA
 
Ethiopia Consumer Organising Committee (ECOC)
Postal address:
PO Box 12209 Addis Ababa, 
Ethiopia
Tel:+251 1 513 851
Fax:+251 1 610951 / 611822
Email:
costy@padis.gn.apc.org 
GABÓN
 
Direction Genéralé de la Consommation du Gabon
Ministere du Commerce, BP 237,
Libreville, 
Gabón.
Tel: +241 763 645
Fax: +241 724 993/+241 765 836
GHANA
 
Consumer Protection Association (CPA)
PO. Box 9318, Airport, 
Accra, 
Ghana.
 
Consumer Protection Organization (CPO)
c / o Kasse maternity Home. 
PO. Box 8895, 
Ghana.

Thirld World Consumer Protection International Union (TWCPU)
Postal address:
PO Box M 762 Suane, Kumasi,
Ghana
Tel:+233 5126603
Fax:+233 5127703
Established in 1996
Email:
gafrass@usa.net 

KENYA

Consumer Information Network
PO. Box 7569, Nairobi, Kenia.
Tel: +254
 
2 785 267 
Fax: +254 2 565 926
cin@insightkenya.com
 
Consumer Network of Kenya (CNK)
PO. Box 20771, Nairobi, Kenia.
Tel: +254 2 713 750
Fax:+254 2 713 750

Consumer Watch (COWA)
Postal address:
Menelik Road. Off Ngong Road, Nairobi
PO Box 27719, Nairobi
Kenya
Tel:+254 2 576013 / 4
Fax:+254 2 576013 / 575271
Email:
consumer@arcc.or.ke 

Kenya Consumers’ Organisation (KCO)
PO. Box 21136, Nairobi, Kenia.
Tel: +254 2 226 028/+254 2 228 138
Fax: +254 2 214 898
kco@elci.gn.apc.org

Coast Regional Branch
Postal address:
Nama House, Off Lunga Lunga Road, Likoni, Mombassa
PO Box 96297, Nairobi
Kenya
Tel:+254 11 451090
Fax:+254 11 451090
Email:
cinmsa@iconnect.co.ke 

Public Law Institute
Postal address:
Villa Justice, Othaya Rd, Kileleshwa, Nairobi
PO Box 52011, Nairobi
Kenya
Tel:+254 2 565967 / 561437
Fax:+254 2 565926
Email:
pli@africaonline.co.ke 

Innovative Lawyering
Postal address:
PO Box 42309, Nairobi
Kenya
Tel:+254 2 607934
Fax:+254 2 607934
Email:
innovativelawyering@net2000ke.com 

LESOTHO

Lesotho Consumers Organisation (LCO)
P Bag A 317, Maseru 100, Lesoto.
Tel: +266 322 368
Fax: +266 310 326
 
LIBERIA
 
National Consumer Council of Liberia (NCCL)
Postal address:
PO BOX 3054, Monrovia,
Liberia
Tel:+231 222506 / 1 301 585 0508
Fax:+231 226285 / 1 301 891 2959
Email:
nationalconsumerofliberia@hotmail.com 

National Consumer Council of Liberia
c/o P.O. Box 8144
Silverspring
Maryland
20910
U.S.A.

MADAGASCAR
Association des Consommateur de Madagascar (ASCOMA)
BP 1065 Tananarive
Madagascar.
Tel: +201 81 35071

MALAWI

Consumer Association of Malawi (CAMA)
Postal address:
Global Chambers Building, opposite Lotus Motors Limbe, Blantyre
P Bag 6 Maselma, Blantyre, 
Malawi
Tel:+265 644270 / 644795
Fax:+265 644639
Email:
cam@malawi.net 
Malawi Bureau of Standards (MBS)
PO Box 946
Blantyre
Malawi
Tel: +265 670 488
Fax: +265 670 756
 
 
MALI
 
Association des Consommateurs du Mali (ASCOMA)
BP 8061
Badalabougou
Bamako
Mali
Tel: +223 227 245
Fax: +223 290049/290021

sernes@spider.toolnet.org
 
 
Association des Consommateurs du Mali (ASCOMA)
BP 8061
Badalabougou
Bamako
Mali
Tel: +223 227 245
Fax: +223 290049/290021

sernes@spider.toolnet.org
 
MARRUECOS
 
Association des consommateurs du Maroc (AMC)
Postal address:
70 Rue Allal Ben Abdellah, Cassablanca,20.000
Morocco
Fax:+2 22 540709
Email:
melfekak@hotmail.com 
MAURITANIA
 
Association for the Protection of the Consumer
BP 40253, 
Nouakchott, 
Mauritania.
Tel: +222 2 581 71 /+222 2 506 51
Fax: +222 2 551 78

Association ATLAS-SAIS
Postal address:
Association Atlas-Sais, Faculté du Droit, Fes
Morocco
Fax:+212 5 657664 / 5 521986
Email:s.
eljaafari@extra.net.ma  

MAURICIO

Association des Consommateurs de l'Ile Maurice (ACIM)
18 De Chartres Street
Port Louis
Mauritius
Tel: +230 212 2333/+230 212 3228
Fax: +230 212 2333

acim@intnet.mu  
 
Institute for Consumer Protection (ICP)
PO Box 1134
Port Louis
Mauritius
Tel: +230 211 4433/+230 211 6262
Fax: +230 211 4436
icpmapbi@intnet.mu  

MOZAMBIQUE

Pro Consumers
PO. Box 1458,
Maputo, 
Mozambique.
Tel: +
258 1 450 155

Fax: +258 1 431 029
proconsum@tropical.co.mz

Associacao de Defensa do Consumidor de Mocambique (DECOM)
Postal address:
360, Julius Nyerere Avenue, Maputo
PO Box 539, Maputo
Mozambique
Tel:+258 1 490493 / 
Fax:+258 1 490493
Mobile phone: 258 82394720
Email:
mouzinho@voila.fr 

NAMIBIA

Namibia Consumer Lobby (NCL)
P.O. BOX 24454 Windhoek Namibia
Republic of Namibia
Tel: +264 61 222293/255555
Fax: +
264 61 222293
ncl@iafrica.com.na  
 
NIGER

Association de défense des droits des consommateurs (ADDC-Wadata)
Postal address:
ADDC-Wadata siege social Immeuble Chatou Maouri, Nyamey
BP 13649, Niamey
Niger
Tel:+227 737802
Email:
addc@intnet.ne 
 
NIGERIA
 
Asociación de los Derechos de los Consumidores de Nigeria (CRAN)
78 Palm Avenue, Mushin, 
PO. Box 266 Ikeja, Nigeria.
Tel: 234 1 522 650
 
National Consumers Nigeria (NCN)
P O Box 851
Calabar
Cross River State
Nigeria
Tel: +234 87 222 252
 
Organización de Protección de los Consumidores de Nigeria (CPON)
PO. Box 70305,
Victoria Island, 
Lagos, 
Nigeria.
Tel: +234 825 459
Fax: +234 1 261 7509

Consumer Protection Organisation of Nigeria (CPON)
Postal address:
25 Ajayi Aina Street, Ifako, Ggadada,
PO Box 70305, Victoria Island, lagos 
Nigeria
Tel:+234 1 4528162 / 825459
Fax:+234 1 2617509
Email:
ancomu@yahoo.com 

All-Nigerian Consumer Movement Union (ANCOMU)
Postal address:
25 Ajayi Aina Street, Ifako, Ggadada,
PO Box 70305, Victoria Island, lagos 
Nigeria
Tel:+234 1 4528162 / 825459
Fax:+234 1 261 7509
Email:
ancomu@yahoo.com 

RUANDA
 
Asociación para la Defensa de los Derechos de los Consumidores (ADECOZA)
c / o BP 380, 
Kigali, 
Ruanda.
 
Asociación Ruandesa para la Defensa de los Consumidores (ARDECO).
BP 2598, 
Kigali, 
Ruanda.
Tel: +250 76509/+250 74021
REPÚBLICA CENTRAL DE ÁFRICA
 
Free Consumer’s Association in Central África (FCACAR)
Ministere de l’Industrie et du Commerce, BP 1988, 
Bangui, República Central de África.
Tel: +236 613 222 +236 611 499
Fax:+263 617 653

SENEGAL

Asociación de Consumidores de Senegal (ASCOSEN)
Boite Postal 948,
Dakar, Senegal.
Tel: +221 237 189
Fax: +221 215 074
 
Association de Defense des Usagers de l'Eau, l'Electricite, les Telecommunications et les Services (ADEETelS)  
6 Bis Boulevard
General de Gaulle
X rue 41, Casier Postal
12041 Dakar Colobane
Senegal
Tel: +221 253 540
Fax: +221 824 14 24

adeetels@sentoo.sn
 
Association pour la défense de l'environnement et des consommateurs (ADEC)
Postal address:
Rue Ousmane Socé Diop X Pierre Baudin, Rufisque
BP 78 Rufisque
Senegal
Tel:+221 8 365850
Fax:+221 8 365860
Email:
adec@sentoo.sn 
 
Environment Development Action in the Third World (ENDA TM)
Rue Kleber Joseph Gomis
BP 3370
Dakar
Senegal
Tel: +221 224 229/+221 216 027
Fax: +221 222 695
 
Senegalese Association for the Defense of Environment and Consumers (ASDEC)
BP 13261
Dakar - Grand Yoff
Senegal
Tel: +221 23 20 01
Fax: +221 823 20 01
asdec@telecomplus.sn

Consumer International Sub-Regional Office for West & Central Africa
Postal Address:
Villa No. 9, Debut de la VDN x Bourguiba
Casier Postale No. 2
Dakar-Fann
Senegal
Tel:+221 24 80 06
Fax: +221 24 80 06
E-mail:
ci-pwca@ndar.enda.sn 

SEYCHELLES

National Consumers Forum (NATCOF)
Oceangate House
Victoria
Mahé
Seychelles
Tel: +248 224 333
Fax: +248 225 941

natcof@seychelles.net

SUDÁFRICA

Consumer Council of Transkei (CCT)
Magwa House, Alexandra Road, 
PO. Box 525, Umtata, Sudáfrica.
Tel: +27 471 312 888 +27 471 312 899
Fax: +27 471 312 888
 
Consumers Institute of South África
P.O. Box 61069,
Marshalltown 2107
South Africa
Tel: (27-11)833 4298/834 2053
Fax: (27-11)833 8844
cfocus@global.co.za

National Black Consumers Union (NBCU)
PO.
Box 1595, Johanesburgo 2000, Sudáfrica.
Tel: +27 11 337 2688
Fax: +27 11 337 2535

National Consumer Forum (NCF)
Postal address:
PO Box 4487, Halfway House, 1685
South Africa
Tel:+27 11 313 3237 / 3329
Fax:+27 11 313 3086
Email:
national.consumer.forum@dbsa.org 
North West Consumer Council (NWCC)
P Bag x2162
Mmabatho 8681
North West Province 8681
South Africa
Tel: +27 140 842 870/+27 140 842 871/+27 140 842 872
Fax: +27 140 25379
 
South African Ministry of Trade and Industry
Consumer Affairs Department
Private Bag X84
Pretoria
South África
Tel: +27 12 310 9675
Fax: +27 12 310 9996  
 
SA Consumer Union
PO Box 26242
Arcadia 0007
Telfax: (0027) 12 341 8158

National Consumer Affairs Office, Department of Trade and Industry (NCAO)
Postal address:
PO Box X84, Pretoria 0001,
South Africa
Tel:+27 12 310 1178
Fax:+27 12 322 8489
Email:
atsele@dti.pwv.gov.az 
Web:
http://wwwdti.pwv.gov.za 

SWAZILANDIA

National Consumers’s Association of Swaziland (NCAS)
PO.
Box A 388, 
Swazi Plaza, 
Mbabane, 
Swazilandia.
Tel: +268 46852
Fax: +268 44719
TANZANIA
 
Tanzania Consumers Protection Association (TCPA)
PO.
Box 9393,
Dar Es Salaam,
Tanzania.
Tel: +255 51 38429 /+255 51 22628
Fax: +255 51 26447 
TOGO
 
Association Togolaise de Défense du Consommateurs (ASTODEC)
Siége Social
Rue Docteur Banzé - Clinique Maria Reine

BP 61670, Lome, Togo.
Tel: +228 223 890
Fax: +228 27 12 16
astodec@ids.org

Association togolaise des consommateurs (ATC)
Postal address:
58 Rue Hadu, Quartier Tokoin Doumasséss&eaccute, Lomé
BP 30621, Lomé
Togo
Tel:+228 211890 / 043713 / 073888
Fax:+228 215770 / 218125
Email:
atctogo@yahoo.fr 

TUNEZ

Organisation pour la défense des consommateurs (ODC)
Postal address:
39 Rue 25 Juillet 2013 Ben Arous, Tunis
Tunisia
Tel:+216 1 383423 / 789789 / 790790
Fax:+216 1 792230 / 701733
Email:
otdc@gnet.tn 
Email:
esnet@gnet.tn

UGANDA

Uganda Consumers Protection Association (UCPA)
PO. Box 6573, Kampala, Uganda.
Tel:
+256 41 251 243/+256 41 254 460
Fax: +256 41 234 003
ucpa@imul.com
ZAMBIA
 
Consumer Protective Association of Zambia (CPAZ)
PO. Box 37833, 
Lusaka,
Zambia.
 
KITWE Consumers Association (KCA)
BO. 22735, Kitwe, Zambia.
Tel: +260 2 229 327
Fax: +260 2 229 327
 
Zambia Consumers Association (ZACA)
Box 21641
Kitwe
Zambia
Tel: +260 1 758 812
Fax: +260 0 221 0135
zaca@zamnet.zm
 
Zambia Competion Commission (ZCC)
Postal address:
Fourth Floor Main Post Office, Cairo Road, 
PO Box 34919, Lusaka
Zambia
Tel:+260 1 222787 / 222775
Fax:+260 1 222789
Email:
zcomp@zamtel.zm

ZIMBABWE

Consumer Council of Zimbabwe (CCZ)
PO.
Box UA 582, 
Harare, 
Zimbabwe.
Tel:
+263 4 753 074 / +263 4 775 933/4
Fax:
+263 4 775 935
consumer@africaonline.co.zw
 
Ministry of Trade and Industry
P Bag 7708
Causeway
Harare
Zimbabwe
Tel: +263 4 702 731
Fax: +263 4 704 116  

Consumer International African Offices
Regional Office for Africa (ROAF)

Postal Address:
31A Lincoln Road,
Belgravia,
Harare
Zimbabwe
Tel: +263 4 302 283
Fax: +263 4 303 092
E-mail:
roaf@harare.iafrica.com 

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